Company Legal Docs
Terms of Service
Read the Terms of Service and License Agreement for Fidelity Retrade as well as our Fidelity Retrade & Developer Agreements.
Policies
Find out more about what information we collect at Fidelity Retrade, how we use it, and what control you have over your data.
Security
Learn more about how we keep your work and personal data safe when you’re using our services.
Top FAQs
These are our most asked questions.
Fidelity Retrade contact or support team usually take less than 24hrs to respond to any reasonable messages. How do you contact us? Easy, you can navigate to the contact section on the menu, where you can write us a mail. Or you can chat with out live support at the right corner of your screen.
Most at times registration issues could be as a result of poor internet connection, we advice you try again with a better network And if it still fails you can contact our support team. .
if fidelityeliteinvestments.com starts having long load times we advice yo clear your browser history and cache, as most times is the cause of slow pages. Or better still get a better network.
At Fidelity Retrade our investors are at our best intrest and yes your company can request for a new plan if the available doesnt suite you. On the condition that the agreement is to be made between the admins and your company